More ways to show you we care
We do more than just provide electricity - we stick with our customers every step of the way. We know it's a challenging time with today's economy, which is why we offer customers information about the Comprehensive Energy Assistance Program (CEAP). This is a federal government program that can help eligible Direct Energy customers pay their electricity bills.
If you need assistance with utility bills, below we've provided a complete list of participating community agencies in your area separated by county. You may also call toll free at 1-877-541-7905 between 8 a.m. and 5 p.m., Monday through Friday. The toll free number will directly connect you with the CEAP service provider in your county, please use a land-based phone when dialing the toll free number. If you only have a cell phone, call 2-1-1 and the operator will direct you to your local service provider.
To find out more information about this program visit Texas Department of Housing and Community Affairs Website.
Agency Name |
Address |
Contact Numbers |
Counties Served |
|---|---|---|---|
| Dallas County Department of Health and Human Services | 2377 N. Stemmons Fwy, Suite 600 Dallas, Texas 75207-2710 |
Phone: 1-214-819-1848 Fax: 1-214-819-6022 | Dallas |
| Metrocrest Social Services | 13801 Hutton Drive Farmers Branch, TX 75234 |
Phone: 1-972-446-2100 Fax: 1-817-392-5776 | Denton County: Carrollton, Addison, Farmers Branch, Coppell and Dallas zip (75287) |
| Christian Community Action | 200 S Mill Street Lewisville, TX 75057 |
Phone:1-972-221-1224 | Collin, Dallas, Denton, Tarrant, Wise Argyle, Carrolton, Coppell, Frisco, Lake Dallas, Lewisville, Little Elm, Northwest School Districts |
| City of Ft Worth Community Action Partnership | 4200 South Freeway, Suite 2200 Fort Worth, Texas 76115-1499 |
Phone: 1-817-392-5700 Fax: 1-817-392-5776 |
Tarrant |
| Tarrant County Human Services | 100 E. Weatherford Fort Worth, Texas 76196 |
Phone: 1-817-531-5620 | Tarrant |
| Irving Cares | 440 Nursery Road Irving, TX 75060 |
Phone: 1-972-721-9181
Fax: 1-972-438-7345 |
City of Irving |
| BakerRipley (FKA Neighborhood Centers, Inc.) | 3838 Aberdeen Way Houston, Texas 77025 |
Phone: 1-713-667-9400
Fax: 1-832-413-5803 |
Harris |
| Harris County Community Services Department | 8410 Lantern Point Dr.- Annex M Houston, Texas 77054 |
Phone: 1-713-696-7900 | Harris |
| Aspermont Small Business Development Center, Inc | 9660 US Hwy 83 South Aspermont, Texas 79502 |
Phone: 1-940-989-3538
Fax: 1-940-989-3445 |
Haskell, Jones, Kent, Knox, Stonewall, Throckmorton |
| Bexar County Department of Community Resources | 233 N. Pecos Street, Ste 590 San Antonio, Texas 78207 |
Phone: 1-210-335-3707
Fax: 1-210-335-6788 |
Bexar |
| Big Bend Community Action Committee, Inc | 1412 West Berlin Street Marfa, Texas 76834 |
Phone: 1-432-729-4908
Fax: 1-432-729-3435 |
Brewster, Culberson, Hudspeth, Jeff Davis, Presidio |
| Brazos Valley Community Action Agency, Inc. | 1500 University Dr E, Ste 100 College Station, Texas 77840 |
Phone: 1-979-846-1100
Fax: 1-979-260-9390 |
Brazos, Burleson, Grimes, Leon, Madison, Montgomery, Robertson, Walker, Waller, Washington |
| Central Texas Opportunities, Inc | 118 W Pecan Ste 405 Coleman, Texas 76834 |
Phone: 1-325-625-4167
Fax: 1-325-625-3335 |
Brown, Callahan, Coleman, Comanche, Eastland, McCulloch, Runnels |
| Combined Community Action, Inc. | 165 W. Austin Street Giddings, Texas 78942 |
Phone: 1-979-540-2980
Fax: 1-979-542-9565 |
Austin, Bastrop, Colorado, Fayette, Lee |
| Community Action Committee of Victoria, TX | 4007 Halsey Street Victoria, Texas 78942 |
Phone: 1-361-578-2989
Fax: 1-361-578-0062 |
Aransas, Calhoun, DeWitt, Goliad, Gonzales, Jackson, Lavaca, Refugio, Victoria |
| Community Action Corporation of South Texas | 204 E. First Street Alice, Texas 78333 |
Phone: 1-361-664-0145 Fax: 1-361-664-0120 |
Bee, Brooks, Cameron, Duval, Jim Wells, Kenedy, Kleberg, San Patricio, Willacy |
| Cameron and Willacy Counties Community Projects, Inc. | 864 Central Blvd Suite 2500 Brownsville, Texas 78520 |
Phone: 1-956-544-6411 Fax: 1-956-544-6414 |
Cameron, Willacy |
| Community Action Inc., of Central Texas | 101 Uhland Road, Ste 107 San Marcos, Texas 78667 |
Phone: 1-512-392-1161 Fax: 1-512-396-4255 |
Blanco, Caldwell, Hays |
| Community Council of South Central Texas, Inc. | 1410 E. Court Street Seguin, Texas 78155-5705 |
Phone: 1-830-303-4376 |
Atascosa, Bandera, Comal, Edwards, Frio, Gillespie, Guadalupe, Karnes, Kendall, Kerr, Kinney, Live Oak, McMullen, Medina, Real, Uvalde, Val Verde, Wilson, Zavala, Demitt, La Salle, Maverick |
| Community Services Agency of South Texas | 910 S. 5th Street San Marcos, Texas 78667 |
Phone: 1-830-876-5219 Fax: 1-830-876-5280 |
Dimmit, LaSalle, Maverick |
| Community Services of Northeast Texas, Inc. | 304 E. Houston Linden, Texas 75563 |
Phone: 1-903-756-5596 Fax: 1-903-756-7294 |
Bowie, Camp, Cass, Delta, Franklin, Hopkins, Larmar, Marion, Morris, Rains, Red River, Titus |
| Concho Valley Community Action Agency. | 36 W Beaureguard, Suite B-100 San Angelo, Texas 76903 |
Phone: 1-325-653-2411 Fax: 1-325-658-3147 |
Coke, Concho, Crockett, Irion, Kimble, Menard, Reagan, Schleicher, Sterling, Sutton, Tom Green |
| Economic Action Committee of The Gulf Coast | 904 Whitson St. Bay City, Texas 77404-1685 |
Phone: 1-979-245-6901 Fax: 1-979-245-5699 |
Matagorda |
| Economic Opportunities Advancement Corporation (EOAC) | 500 Franklin Avenue |
Phone: 1-254-753-0331 Fax: 1-254-754-0046 |
Bosque, Ellis, Falls, Freestone, Hill, Limestone, McLennan, Navarro |
| El Paso Community Action Program, Project BRAVO, Inc. | 2000 Texas Avenue El Paso, Texas 79901-1919 |
Phone: 1-915-562-4100 Fax: 1-915-562-8952 |
El Paso |
| Galveston County Community Action Council, Inc. | 4700 Broadway Suite C109 Galveston, Texas 77552 |
Phone: 1-409-765-7878 |
Brazoria, Fort Bend, Galveston, Wharton |
| Greater East Texas Community Action Program (GETCAP) | 114 W. Hospital Nacogdoches, Texas 75961 |
Phone: 1-936-564-2491 Fax: 1-936-564-0302 |
Anderson, Angelina, Chambers, Cherokee, Gregg, Hardin, Henderson, Houston, Jefferson, Kaufman, Liberty, Nacogdoches, Orange, Polk, Rusk, San Jacinto, Smith, Trinity, Van Zandt, Wood |
| Hidalgo County Community Services Agency | 2524 N. Closner Edinburg, Texas 78540 |
1-956-383-6240 |
Hidalgo |
| Hill Country Community Action Association, Inc. | 2905 West Wallace San Saba, Texas 76877 |
Phone: 1-325-372-5167 Fax: 1-325-372-3526 |
Bell, Coryell, Hamilton, Lampasas, Llano, Mason, Milam, Mills, San Saba |
| Kleberg County Human Services | 1109 E Santa Gertrudis Kingsville, Texas 78363 |
Phone: 1-361-595-8572 Fax: 1-361-595-8578 |
Kenedy, Kleberg |
| Lubbock Community Development Department | 1611 10th St
Lubbock, Texas 79457 |
Phone: 1-806-775-2309 Fax: 1-806-775-3917 |
Lubbock |
| Nueces County Community Action Agency | 101 South Padre Island Dr.
Corpus Christi, Texas 78405 76196 |
Phone: 1-361-883-7201 Fax: 1-361-883-9173 |
Nueces |
| Panhandle Community Services | 1309 West 8th Ave, Plaza C Amarillo, Texas 79120-2150 |
Phone: 1-806-372-2531 Fax: 1-806-373-8143 |
Armstrong, Brisco, Carson, Castro, Childress, Collingsworth, Dallam, Deaf Smith, Donley, Gray, Hall, Hansford, Hartley, Hemphill, Hutchinson, Lipscomb, Moore, Ochiltree, Oldham, Parmer, Potter, Randall, Roberts, Sherman, Swisher, Wheeler |
| Pecos County Community Action Agency | 101 North Jackson Fort Stockton, TX 79735 |
Phone: 1-432-336-7528 Fax: 1-432-336-8813 | Crane, Pecos, Terrell |
| Rolling Plains Management Corporation | 118 N 1st St. Crowell, Texas 79227 |
Phone: 1-940-684-1571 Fax: 1-940-684-1693 |
Archer, Baylor, Clay, Cottle, Foard, Hardeman, Jack, Montague, Shackelford, Stephens, Taylor, Wichita, Wilbarger, Young |
| South Plains Community Action Association, Inc. | 411 Austin Street Levelland, Texas 79336 |
Phone: 1-806-864-6104 Fax: 1-806-894-5349 |
Bailey, Cochran, Crosby, Dickens, Floyd, Garza, Hale, Hockley, King, Lamb, Lynn, Motley, Terry, Yoakum |
| South Texas Development Council | 1002 Dicky Lane Laredo, Texas 78043-2187 |
Phone: 1-956-722-3995 Fax: 1-956-722-2670 | Jim Hogg, Starr, Zapata |
| Texas Neighborhood Services | 522 Palo Pinto St. Weatherford, Texas 76086 |
Phone: 1-817-598-5700 Fax: 1-817-594-9840 | Erath, Hood, Johnson, Palo Pinto, Parker, Somervell, Wise |
| Texoma Council of Governments | 1117 Gallagher Drive, Suite 100 Sherman, Texas 75090 |
Phone: 1-903-813-3541 Fax: 1-903-813-3511 | Collin, Cooke, Denton, Fannin, Grayson, Hunt, Rockwall |
| Travis County Health & Human Services and Veterans Services | P.O. Box 1748 Austin, Texas 78767 |
Phone: 1-512-854-4100 Fax: 1-512-854-4123 | Travis |
| Tri-County Community Action, Inc | 214 Nacogdoches Street Center, Texas 75935 |
Phone: 1-936-598-6315 Fax: 1-936-598-7272 | Harrison, Jasper, Newton, Panola, Sabine, San Augustine, Shelby, Tyler, Upshur |
| Webb County Community Action Agency | 1110 Washington St, Suite 203 Laredo, Texas 78040-4443 |
Phone: 1-956-523-4182 Fax: 1-956-523-5016 | Webb |
| West Texas Opportunities, Inc. | 603 North 4th Street Lamesa, Texas 79331 |
Phone: 1-806-872-8354 Fax: 1-806-872-5816 | Andrews, Borden, Dawson, Ector, Loving, Reeves, Ward, Winkler, Fisher, Gains, Glasscock, Howard, Martin, Midland, Mitchell, Nolan, Scurry, Upton Ward |
| Williamson-Burnet County Opportunities, Inc. | 604 High Tech DR Georgetown, Texas 78626 |
Phone: 1-512-763-1400 Fax: 1-512-763-1411 | Burnet, Williamson |
