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  • New Customer & Moving
  • Contract & General
  • CPL Prepaid
  • Billing & Payment

Still Need Help?


In case of power outage or gas leak, please contact your local utility.

  • Sign Up

    • All Products
      • 1-866-322-5563

    • Customer Service

      • All Products
        • 1-866-322-5563

      • Move Your Service

        • All Products
          • 1-866-322-5563

        •  

        • Fax
          1-800-666-8867

        •  

        • Postal Service


          • All Products
            • CPL Retail Energy
            • P.O. Box 660897
            • Dallas, TX 75266-0897

  • Electricity Utility

    • AEP Central
      • 1-866-223-8508

  • Sign Up

      • 1-855-814-7394
        (Mon - Fri: 8:30am-5:30pm EST)

  • Customer Service

      • 1-800-270-9111
        (Mon - Fri: 8:00am-6:00pm EST)


      • Request a Quote

          • 1-888-925-9115
            (Mon - Fri: 8:00am-5:00pm EST)

      • Customer Service

          • 1-800-270-9111
            (Mon - Fri: 8:00am-6:00pm EST)

      • 360DirectTM Energy Management Services


          • 1-855-619-9381
            (Mon - Fri: 8:00am-5:00pm EST)
      Email

        • Phone Numbers

          • CPL Retail Energy Protection Plans
            • 1-855-261-9822

          • One Hour Heating & Air Conditioning
            • 1-800-574-1725

          • CPL Retail Energy Offices

            • Residential Energy, Home Services & Corporate
              • 1-713-877-3500

            • Small Business Energy & Large Business Energy
              • 1-800-830-5923

          • Postal Services


            • Residential Energy, Home Services & Corporate
              • CPL Retail Energy
              • 12 Greenway Plaza Suite 250
              • Houston, TX 77046
            • Small Business Energy & Large Business Energy
              • CPL Retail Energy
              • 1001 Liberty Avenue, 12th Floor
              • Pittsburgh, PA 15222
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