How is my estimated time remaining that I see in my daily updates calculated?
We look at how much you have been spending per day on electricity over the last 7 days. Then, we take your CPL Prepaid Account Balance, and we divide that by how much you've been spending per day (Energy Charge plus Daily Base Charge). This gives us your estimated days remaining.
For example, if your CPL Prepaid Account Balance is $50, and you've been spending $10 on average over the last seven days, then we estimate that you have 5 days remaining. This estimate excludes any Payment Transaction Fees, other non-recurring fees, state and local taxes and Miscellaneous Gross Tax that may be assessed on your account.