Home Services

Texas FAQs

CPL Prepaid

What information will be included in the daily Account Update?

Your daily Account Update will include your CPL Prepaid account balance, your most recently available usage information as provided by the TDU, pricing, and estimated time and/or days of paid electricity remaining.

Additional information, such as payment confirmations, will also be sent when appropriate, or, can be accessed in our online Account Manager located at https://www.cplretailenergy.com/account.

You will receive separate low balance and service interruption notices.

Note: The usage information will reflect the most recent information CPL Retail Energy has received from the TDU.

Customer Support
Follow Us

CPL Facebook page CPL Twitter page