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Reconnect Rewards 36

When will I receive the Reconnect Rewards CPL Energy Visa® Prepaid Card?*

The CPL Visa Prepaid Cards will be issued in three installments.
  • Your $120 Visa prepaid card will be sent after 12 months of service,
  • $120 Visa prepaid card will be sent after 24 months of service,
  • and $120 Visa prepaid card will be sent after 36 months of service.
Your account must be in active status, not pending cancellation or canceled, for the prepaid card to be fulfilled.

*You will receive each prepaid card about 2-3 weeks after each anniversary date is reached.

The Visa prepaid card is issued pursuant to a loyalty, reward or other promotional programs. Card is issued by MetaBank®, Member FDIC, pursuant to a license from Visa U.S.A. Inc. No cash access or recurring payments. Can be used everywhere Visa debit cards are accepted. Card valid for up to 6 months, funds do not expire and may be available after card expiration date, fees may apply. Card terms and conditions apply. Direct Energy is not affiliated with MetaBank or Visa U.S.A. Inc. Visa is not a sponsor, endorser or participant of this promotion.

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