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Texas FAQs

Disconnection and Reconnection

If I get interrupted, how soon will my power be turned back on after I make a payment?

Once your payment is made and your account balance is above $0.00, your power will be restored according to service territory and time of payment (see table below).

AEP Central

Disconnect/Reconnect Fee: AEP Central: $0.00
Payment is made between business hours of 8am and 7pm M-F: AEP Central: Reconnected within a few hours
Payment is made outside of business hours: AEP Central: Reconnected by 8am the following business day
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