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Texas FAQs

Power Outages & Service Problems

How do I report a downed power line or broken power pole?

To report a downed power line, call the AEP emergency toll-free phone number 1-866-223-8508 immediately and describe exactly what you see. Representatives are available 24 hours a day / 7 days a week.

Fallen lines are extremely dangerous, so please stay away from the area and keep others back at a safe distance

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