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Utility Company

Learn more about the utility company for CPL customers, AEP Central.

AEP Texas Central is a texas electric delivery company that is regulated by the Public Utility Commission (PUC). AEP texas utility will deliver your energy and complete any necessary reports. All billing and payments will be handled by your Retail Electric Provider (REP). Your REP is CPL Retail Energy.

Contact CPL Retail Energy if you have questions about the following topics:

  • Billing issues
  • Payment arrangements
  • Deposits
  • Meter checks
  • Connecting service with existing meter
  • Final bills and disconnection of service
  • Service reconnection after disconnection for non-payment of bill

All other inquiries should be directed to AEP Texas. Contact information is below:

  • AEP Texas Toll Free Number: 1-877-373-4858

Visit the AEP Texas website


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