Introduction

CPL Retail Energy L.P., is certified as a retail electric provider by the Public Utility Commission of Texas, certificate number 10022. You have accessed the website of CPL Retail Energy L.P. and its parents, subsidiaries and affiliates ("CPL Retail Energy"). For purposes of these Terms of Use, the "Site" includes the website of CPL Retail Energy (www.WTUretailenergy.com). Please read these Terms of Use carefully before using the Site. By accessing and browsing the Site, you agree to these Terms of Use with CPL Retail Energy. If you do not agree to all of these Terms of Use please exit from this site immediately.

The Site is comprised of various documents and web pages created and maintained by CPL Retail Energy. While accessing and using the Site, you may be able to order services or pay bills on line or conduct other business with CPL Retail Energy through the Site (the "Services"). The Site and the Services are offered to you on the condition that you accept, without modification, the terms and conditions contained in this document. Your use of the Site and any Services constitutes your agreement to all such terms and conditions. The Site is offered to you on the condition that you accept, without modification, the terms and conditions contained in this document. Your use of the Site and any Services constitutes your agreement to all such terms and conditions.

CPL Retail Energy may revise and update these Terms of Use at anytime without notice. Please periodically review the Terms of Use posted at this website. Your continued use of the website will mean acceptance of those changes.

The terms "CPL Retail Energy" "Company" "we," and "our" are used in this site for purposes of convenience and are intended to refer to CPL Retail Energy and/or its affiliates, subsidiaries or related parties either individually or collectively, as the context may require. These references are not intended to suggest that the various CPL Retail Energy companies referred to are not independent corporate entities having separate corporate identities and management.

Service Information

The services described on the Site may not be available in all states. You may contact CPL Retail Energy for a listing of available services in your area. Services may be provided by using a mix of subcontractors, suppliers and consultants and the resources of CPL Retail Energy. You may contact CPL Retail Energy by phone at 1-866-322-5563 for general information about the Company or its services.

Communication

CPL Retail Energy owns the Site. If you have any questions about our Web Site Terms of Use and Policies, you may contact us:

By Email:
Customer Service

By Mail:
CPL Retail Energy
c/o Corporate Marketing, Digital Services
12 Greenway Plaza Suite 250
Houston, TX 77046

No Solicitation

The information provided through the Site is intended solely for the general knowledge of visitors to the Site and does not constitute an offer or a solicitation of an offer for the purchase or sale of any shares or other securities of CPL Retail Energy. The information contained in this website does not constitute advice or an offer to sell or deal in any securities and must not be relied upon in connection with any investment decision.

Currency and Accuracy of Information

Although CPL Retail Energy makes reasonable efforts to ensure that the information provided through the Site is current and accurate, CPL Retail Energy makes no representations or warranties as to the accuracy, reliability, completeness or timeliness of such information. All information is provided "as is" without any representation, warranty or condition as to its accuracy or reliability.

Certain documents and other materials on the Site, including presentations and documents filed by CPL Retail Energy with regulatory authorities of selected jurisdictions and listed and/or linked to the Site, speak only as of the dates on which such documents and materials were filed or otherwise used by CPL Retail Energy. The contents of such documents or materials may become out of date, however, CPL Retail Energy makes no commitment and disclaims any duty to update those documents and materials.

Intellectual Property

The Site and its contents are protected by copyright, trademark and other proprietary rights of CPL Retail Energy or third parties. CPL Retail Energy names and logos, and all related product and service names, design marks and slogans are the trademarks or service marks of CPL Retail Energy. Except as expressly permitted herein, no portion of this website or its contents, including trademarks, logos and service marks, may be reproduced, displayed or used in any form, or by any means, without prior written permission from CPL Retail Energy or the applicable third party.

CPL Retail Energy hereby grants to you a non-exclusive and non-transferable license to view and print documents and web pages located on the Site for non-commercial or educational use within your organization only, subject to the following conditions:

The information and content on the Site shall not be used for any other purpose. The documents and web pages on the Site may not be reproduced, republished, retransmitted, sold, modified or exploited in any other way.

No other use of the information is authorized. Except as specified above, nothing contained herein shall be construed as conferring by implication, estoppel or otherwise, any license or right under or to any intellectual property right including, without limitation, any patent, trademark, service mark or copyright of CPL Retail Energy or of any third party. CPL Retail Energy and/or any third party owner of such rights retain all such rights. CPL Retail Energy reserves the right to require you to delete, destroy or otherwise remove any content that is used in a manner that in CPL Retail Energy's sole opinion is contrary or otherwise inappropriate, derogatory or offensive.

You agree that any person to whom the content is provided directly or indirectly through you will be advised of the terms of this Agreement, and that each such person is bound by these terms. You may in no way modify, reformulate, adapt, alter, adjust, change, disassemble, frame or decrypt any of the contents of the Site.

Use of the Site and Privacy

You may use the Site for lawful purposes only. You are prohibited from use on the Site, or transmitting to or through the Site, any unlawful, threatening, obscene, defamatory, libelous, harassing, pornographic, hateful or ethnically, racially or otherwise objectionable material, or any material that would contribute to a civil or criminal offense, otherwise violates any law, or which infringes on any intellectual property right.

Any information submitted or communicated to CPL Retail Energy through use of the Site or Services that does not include personal information or data about you is non-confidential and non-proprietary and CPL Retail Energy may, without compensation to you, incorporate, distribute or otherwise use such information for any commercial or non-commercial purpose. CPL Retail Energy is under no obligation to use or post any such information and may remove any information it does post at any time in its sole discretion.

Any personal information or data submitted to CPL Retail Energy through use of the Site will be treated as confidential, however such information may be shared with third parties providing customer service, customer marketing assistance or other services to CPL Retail Energy or our customers under contracts protecting the confidentiality of such information.

Disclaimer of Liability

The Site contains general information and may contain errors, omissions and inaccuracies. CPL Retail Energy assumes no liability or responsibility for any such errors, omissions or inaccuracies or any other limitation that may arise in relation to the Site. The Site content should not be relied upon for any personal, commercial or financial matters and you should consult an appropriate professional for advice based on your specific circumstances. CPL Retail Energy may make modifications and/or changes to the Site at any time without notice.

THE SITE IS PROVIDED "AS IS " AND "AS AVAILABLE" AND IS USED BY YOU STRICTLY AT YOUR SOLE RISK. CPL RETAIL ENERGY MAKES NO REPRESENTATIONS OR WARRANTIES ABOUT THE SUITABILITY, RELIABILITY, AVAILABILITY, TIMELINESS OR ACCURACY OF THE INFORMATION CONTAINED ON THE SITE. ALL SUCH INFORMATION IS PROVIDED WITHOUT WARRANTY, REPRESENTATION OR CONDITION OF ANY KIND, EITHER EXPRESSED OR IMPLIED. CPL RETAIL ENERGY MAKES NO WARRANTIES OR REPRESENTATIONS WITH RESPECT TO ERRORS OR OMISSIONS THAT MAY BE CONTAINED IN THE SITE CONTENT, THE ACCURACY OF THE SITE CONTENT, OR THAT THE SITE CONTENT IS VIRUS-FREE.

THE USER ASSUMES ALL RESPONSIBILITY AND RISK FOR THE USE OF THE SITE AND THE INTERNET GENERALLY. CPL RETAIL ENERGY DISCLAIMS ALL CONDITIONS, WARRANTIES, REPRESENTATIONS OR ENDORSEMENTS, EXPRESS OR IMPLIED, WITH REGARD TO THE INFORMATION ACCESSED FROM, OR VIA, THE SITE OR THE INTERNET, INCLUDING, BUT NOT LIMITED TO, ALL IMPLIED CONDITIONS, REPRESENTATIONS OR WARRANTIES OF MERCHANTABILITY, FITNESS FOR A PARTICULAR PURPOSE, OR NONINFRINGEMENT AND ALL WARRANTIES, REPRESENTATIONS AND CONDITIONS IMPLIED BY STATUTE. Some jurisdictions may not allow the exclusion of implied warranties, therefore, some of the above exclusions may not apply to you.

CPL RETAIL ENERGY DOES NOT ASSUME ANY LEGAL LIABILITY OR RESPONSIBILITY FOR THE ACCURACY, COMPLETENESS, OR USEFULNESS OF ANY INFORMATION, APPARATUS, PRODUCT OR PROCESS DISCLOSED ON THE SITE OR OTHER INFORMATION ACCESSIBLE FROM THE SITE INCLUDING AVAILABLE FROM ANY LINKS.

IN NO EVENT SHALL CPL RETAIL ENERGY BE LIABLE FOR ANY SPECIAL, INDIRECT, PUNITIVE OR CONSEQUENTIAL DAMAGES OR ANY DAMAGES WHATSOEVER RESULTING FROM LOSS OF USE, DATA, REVENUE OR PROFITS, WHETHER RESULTING FROM AN ACTION OF CONTRACT, INTELLECTUAL PROPERTY INFRINGEMENT, NEGLIGENCE OR OTHER TORT OR CLAIM, ARISING OUT OF OR IN CONNECTION WITH THE USE OR RELIANCE UPON THE INFORMATION ON THIS SERVER, SITE OR THE INTERNET GENERALLY.

IN ALL OTHER CIRCUMSTANCES, CPL RETAIL ENERGY'S AGGREGATE AND COMPLETE LIABILITY TO YOU OR ANY THIRD PARTY, HOWEVER ARISING, SHALL BE LIMITED TO A MAXIMUM OF $10.00 (USD).

References and Links to Third Party Sites

The Site may refer to other individuals, companies, entities, organizations, products or services. Such references do not and shall not imply any endorsement or recommendation by CPL Retail Energy of such individuals, companies, entities or organizations or their products or services. The Site may contain links and other references (collectively the "Links") to other websites. These Links are supplied to you merely as a convenience and the inclusion of any Link does not imply any approval or endorsement or recommendation of that third party or their related information, products or services or any link contained in a Linked site, or any changes or updates to a Linked site. CPL Retail Energy is providing these Links as a convenience, and the inclusion of any link does not imply endorsement by CPL Retail Energy of the site or any association with its operators.

Links to this Site may also be provided from other sites either known or unknown to CPL Retail Energy. Access to any other website linked to or from the Site is at your own risk. CPL Retail Energy has not reviewed and is not responsible for the content of any third party sites linked to or from the Site and does not make any representations regarding the content or accuracy of materials on such third party sites.

You accept all risks, losses and damages that result from your use of the forgoing referenced entities, products, services and Links.

Additional Terms

CPL Retail Energy may modify these Terms of Use at any time on 30 days notice. Notice will be posted on the Site for a period of 30 days. It is your obligation to review these Terms of Use from time to time to ensure that you agree with such terms, as modified. If you do not agree with such modified terms you are required to stop using the Site.

If any part of this agreement is found to be invalid or unenforceable by a court of competent jurisdiction pursuant to any applicable law then such invalid or unenforceable term will be deemed struck from these Terms of Use. In any event, the remaining provisions in these Terms of Use shall continue in full force and effect.

Jurisdiction and Arbitration

Access to this website is governed by all applicable federal, state, provincial and local laws, and, in the case of users resident outside of Canada or the United States, you may also be subject to additional laws of the country where you reside. You are responsible for compliance with the laws of your jurisdiction and other applicable law.

The laws of the State of Texas shall govern any dispute arising out of the use of this website or these Terms of Use. You also agree to submit to the exclusive jurisdiction and venue of the courts located therein.

Acceptance of Terms of Use

CPL Retail Energy maintains the Site to provide you with Services and information about CPL Retail Energy. By using the Site, you agree that you have read, understood and agree to be bound by these Terms of Use. If you do not agree to the Terms of Use, do not use the Site.

This agreement constitutes the entire understanding and agreement between you and CPL Retail Energy with respect to the Site and your use of same.

Last Amended: June 7, 2013

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