About Reconnect Rewards
You deserve a $360 reward*
At CPL Retail Energy, we're all about being a good neighbor. Since neighbors are known for helping each other, we thought we'd do something extra nice for you. Sign up for Reconnect Rewards and receive $120 in Visa prepaid cards every 12 months on the plan and lock in a low fixed rate.
Secure a low electricity rate for 36 months**
Enjoy price stability when you lock in a fixed energy rate. Locking in your electricity rate in Texas provides security and protection against possible price spikes.
CPL is Your Trusted Energy Provider
As part of the Direct Energy family of companies, CPL Retail Energy is backed by the stability and expertise of a national energy provider while staying true to our local roots. As your energy partner, we are committed to bringing you reliable, economical, and customer-focused service. As your neighbor, we are dedicated to seeing our South Texas communities thrive.
Excellent customer service^
See the difference with CPL's outstanding customer service rating. Whether by phone, email, or social media, we're here to help you when you need us, for any questions or concerns.
Online Account Manager
The Online Account Manager is your all-access pass to your account. See your bills, manage your rewards, transfer your service, and much more.
Pay your bill on time, every time! Sign up for Auto Pay and enjoy automatic bill payments each and every month. Late electricity bill payments? Never again.
Save the trees! Sign up for paperless billing and conveniently view all of your current and past bills online and on the go, from anywhere. The trees thank you!
Need more information?
Give us a call at 1-866-966-2046.
Not the plan for you?
We have Texas electric rate plans to fit every home. View All Electricity Plans
* The $360 in CPL Energy Visa Prepaid Cards will be issued in three installments. The first $120 Visa prepaid card will be sent after 12 months of service. The second $120 Visa prepaid card will be sent after 24 months of service. The third $120 Visa prepaid card will be sent after 36 months of service. Canceling your service early will disqualify you from receiving subsequent Visa prepaid cards. The cards are issued pursuant to a loyalty, reward or other promotional programs. Card is issued by MetaBank®, Member FDIC, pursuant to a license from Visa U.S.A. Inc. No cash access or recurring payments. Can be used everywhere Visa debit cards are accepted. Card valid for up to 6 months, funds do not expire and may be available after card expiration date, fees may apply. Card terms and conditions apply. Direct Energy is not affiliated with MetaBank or Visa U.S.A. Inc. Visa is not a sponsor, endorser or participant of this promotion.
** Offer valid for new residential customers in Texas only. Certain eligibility requirements, fees, taxes, terms and conditions apply. Cancellation fees may apply.
^ Four-star rating based on Public Utility Commission rating for customer complaints received in the past six months.